You can create the perfect strategy on paper, but team culture will decide if it goes to plan. So how do you create a culture that promotes positive change? Accountability is essential. Here are my four tips for creating accountability in your team.
The five disciplines of highly effective teams
My favourite new framework, developed by Professor Peter Hawkins, is a must for digital teams. I hope my tips and ideas for ways to put it into practice will make yours a happier and more effective team.
How to help people (including yourself) get unstuck at work
How and why teams get stuck at work, what being stuck feels like, and the practical things you can do as a leader to get your team unstuck again.
How to do testing that really makes a difference
User testing isn’t just about big overhauls. Find out how marginal gains (they’re more effective than you think), borrowing from the best, and learning from what you do can make a big difference to your digital spaces.
Why digital change is hard for people and how to make it easier
As a rule, humans don’t like change. It’s difficult and disorienting for us. For those of us working in digital, it’s also a mainstay of our work.
Digital change is about being more useful and more human
There's been a huge Covid-catalysed shift to digital in the first half of 2020. But in order to survive and thrive, organisations need to do more than adopt Zoom and Miro.
How to find a coach or mentor
We can all benefit from working with a coach or a mentor at some point in our lives. Here’s my advice on finding a coach or mentor that's a good fit for you.
Maturity over transformation
The word ‘maturity’ implies that change is an ongoing process. Here’s how the Digital Maturity Framework could help you make the case for digital maturity.