Audience-centric journey design breaks down the enormous task of digital transformation, promising efficiency and success for your non-profit organisation. Discover the steps to take as well as one common misconception around audience-centric journeys.
As well as a mindset shift towards audience-centricity, digital transformation impacts your technology, culture, roles, skills, ways of working, planning, process designs and data handling. Find out what your organisation’s post-digital transformation landscape looks like.
A new digital change is emerging and it concerns the way teams and organisations work. Find out what this shift means for your organisation and how you can evolve to make it part of your future success.
In over ten years as a digital transformation and strategy consultant, I’ve picked up some useful lessons. In this blog, I share my observations about what helps a digital transformation process go well, and why.
I caught up with Joe Morrison of Craft & Scale. We talked about using data to understand our audiences, what customer-centric really means, and why dedicating more time to thinking could transform your work.
I caught up with Matt Collins, founder and managing director of Platypus Digital. We talked about team culture, happiness at work, and how to hold on to your talented staff.
I spoke to Linda McBain about leading change, embedding agile ways of working and data-driven decision making. And about how digital transformation is more about psychology and culture than systems and technology.
I caught up with Eleanor Gibson, agile coach and founder of Tilt for a discussion about what it means to be an agile leader and how mindsets shift during organisational transformation. We also celebrated our shared passion for a constructive rant.
Laying the groundwork is always worth it. If you’re considering embarking on a digital maturity initiative at your nonprofit, you’ll need a solid setup, involving the right people, robust processes and clear communications.
